Once, i contacted them because a book was taking too long and they actually sent another copy. Its so big that for some aussies their nearest neighbour is 200 kilometres away. I choose to compare the prices with standard shipping and not faster shipping because from my experience, the book depository orders take around 1 month to arrive anyway. They replied that i should check with the local post office, which i did, and the post office asked me for. A few days later, received an email from the payment provider that my money was being refunded. Mainly to get certain editions of books or cards that were a little harder to find. Dont sell and keep taking peoples money for a book you clearly, dont have, dont stock and know its a limited number of books. Took only a couple extra days for them to get the book, due to this covid19, but only a couple of extra days. Is book depository the cheapest place to buy books. Informed book depository on this and they told me to just keep the extra copies. I use the same shipping address for all other online shopping sites and i have always recieved the things i have ordered. Australia is a very big country for many years we had a tv series called a big country and they never ran out of stories.
Ive used book depository a number of times in the last 5 years. Borders is a chain, owned by venture capitalists, booktopia is privatelyowned and 100%independent. I have purchased a book from the book depository in october 2018 order bdu66489685346195. As the uks biggest online bookseller with an international reach, the book. How long does the book depository take to deliver to. However the last couple of months the delivery has gone much slower to 3 weeks. Book depository now owned by amazon seems too much of a mess to bother with again. You can change the currency listed on book depository. When i wrote a rude response they gave me some b s about not satisfying their routine credit security check. Book depository order not delivered anybody else had. Guide to buying and shipping from book depository to.
I contacted them and they said they would resend the third one never came. Book depository orders not arriving worldwide or local. In 2012, it was a finalist for the retailleisure business of the year fast growth business award and won two uk startup awards, online. Everything alright, only needed to ad 8 days to the promised date on book depository website from uk to denmark. Except that i ordered just one single book, which got dispatched on 15 june, but still hasnt arrived after 16 business days or 23 days. Instead of that they offered to send me my book again and i agreed. Three weeks passed and i contacted book depository and told them that nothing arrived and i wanted a refund, but they said that they cant give me my money back. The book depository is a registered trademark, and they could probably take legal action against booktopia on the grounds of purposefully using a confusingly similar domain name. I ordered three books from book depository 2 arrived, one did not. Plus, return costs will not be paid by book depository unless it was a mistake on their sided or you received a faulty item.
The book depository offers a library that has more than 12 million books in 34 categories. So they do deliver your books but after this experience, will have to say that you have to be prepared to wait for at least 3 weeks to more than a month. Its advisable to create an account with book depository before your purchase. Book depository order not delivered anybody else had this. I had one arrive a few days ago that took over a month. Having said that though, ive put in an order for a book on april 21st and the order status is still processing.
So book depository is nice if you want to buy a book occasionally and amazon is good if you want bulk purchases. Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. The site says it will take an extra 510 days due to covid, on top of the 7 10 days. I got one delivered today it was a set of phonics books in a hard cover case thing. Unfortunately, by the 19th, none of my books had arrived. Book depository doesnt offer any sort of tracking on their deliveries, so no luck there. Aug 23, 2010 did you have to post the damaged book back. Fuming because its only one book, and regretting my decision to buy from them when there are so many other online bookstores we can choose from. They dispatched the book from the uk five days after my order but from then it did last another 6 weeks to arrive at my address in new zealand. No explanation from book depository, however book was still listed as available. Free delivery worldwide on over 20 million books we use cookies to give you the best possible experience.
This selfproclaimed worlds leading specialist online bookstore offers more than 17 million titles in all kinds of genres. We have some estimated times for arrival within help. The book depository does not hold books they are merely resellers. I did some research and when other buyers did not get the books they ordered, book depository did refund them or send a replacement. After waiting the 10 days for the order to arrive i accessed their anything but order information then i noticed that the entire order had been canceled without a word to me. Eventually i received both books and told them about it, so i think you should wait, you might still get it anyways even if you refunded it. Orders from book depository will be delivered by regular pos malaysia not pos.
The book depository is the uka s largest online bookseller with millions of titles available for dispatch within 48 hours. The books arrive wellpackaged and usually within 5 days of ordering, which is pretty amazing when you think that im in sydney, australia and the books are coming to me from the uk. Wish id bought the books off you and waited for that one book to come back. No need to log in or register to track the status of your order. Just a few minutes ago, our mail lady interrupted my breakfast, as she rang the bell, handing me the parcel from book depository with my book in it. Made an order on april the 15th on the evening for the 5th time for book depository. Wish id bought the books off you and waited for that one book to come back into stock.
Book depository ships many books to new zealand using an untracked postal service. It aims to deliver books to the customer cheapish and fast. Thats early enough for me but i started worrying a bit, as the homepage and email states a much shorter time and in fact a couple of countrys dont deliver any parcels to new zealand at all. I decided to put a deadline of 2 months before i complainedcontacted book depository for a refund. When i lived in mexico, no parcel sent to me by anyone would ever arrive, unless it was a book in english, which was something that had zero local resale value. The arrival stickers usually shown very different information from what is claimed by the store. So i figured, if i have a little patience my book would arrive at the good price i found here. Books are not shipped from when and where they are marked. Book depository offers great prices, free delivery and a free bookmark with every.
Books ordered from uk for christmas turn up weeks too late. The paperwork suggested that the fourth and crucial book had not been sent. I had ordered with book depository for a couple of years, and apart from the slowness of delivery had been reasonably satisfied. The book depository is a website that offers the possibility to order new books online. Thank you booktopia for 10 years of brilliant customer service. Book depository previously the book depository is a ukbased online book seller with a large catalogue offered with free shipping to over 160 countries. I think that is a little strange since i used the same credit card.
Book depository haves this weird habit of shipping the itens separately, so the first book not the one for my research arrived 21 business days later it was dispatched on 31st of may and arrived 30th of june. Although book depository is not doing gift cards or gift vouchers at the moment, the website offers a gift buying guide sorted by book genre. Ordered a book that was listed as available for dispatch paid, and received confirmation. Everything alright, only needed to ad 8 days to the promised date. Is it possible for you to cancel that specific book from my order and refund it as.
Please write to their support center after 2 months of the order. There are only a few choices though, and singapore dollar is not one of them. Im not sure how they deal with this problem nowadays. Ive ordered probably close to 100 items from bd from books to games to big games like descent. So when they advertise that you will receive your books within 24 hours, thats completely misleading or should i say a lie. Free delivery worldwide on over 20 million books book depository.
When i contacted book depository they said that there was nothing they could do. All of my book depository orders have arrived not always in great condition because the packaging is poor, but they all arrive. I did have an issue with an item i preordered constantly missing its publication date and going out a couple of weeks pathfinder adventure card game. I decided to buy 2 new books, one of them that is a really important book for my graduation research i cant find it online and its a image heavy book, so kindle is not going to work well. Are all the books on the book depository brand new. But this week i got an email to say it had been dispatched to me. I have compared a couple of individual books from amazon and book depository. I have bought from book depository once in 20 and had no problems. When challenged they say that they will indeed send the books out within 24 hours of them receiving the books but it could takes weeks or longer. The first order never arrived so they were resent approximately around 8 march.
Book depository books with free delivery worldwide. The other book i ordered took nearly a month to arrive anyway, and while they blamed usps, the problem actually seemed to be with their shipping contractor liberty express on demand mail services. The second one, and the main item of my purchase is yet to arrive, it was dispatched on 1st of june and its been 26 business days already and no sign. Jul 05, 2018 all of this totals up to 12 days, which is already four days more than the estimate book depository gave 58 business days for orders to arrive from the uk to malaysia. The book depositorys prices are much lower than the prices at my local book shops, sometimes theres as much as a 50% difference.
Apr 22, 2020 book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. I love to read and spend quite a bit of money on books so price is important to me. This makes it easy to buy books your family and friends will love to receive and read. They replied that i should check with the local post office, which i did, and the post office asked me for the senders tracking number, from the book.
The book depository has apologised after a backlog of 12,000 books landed in new zealand. Not that my budget needed this, but the book depository is offering a 10% discount till the 20th of january. If your book has not arrived, we are unable to trace it. The book depository is a ukbased enterprise with worldwide ambitions. Order books without registering at book depository. The prices at amazon after including the standard shipping are cheaper. I ordered 3 books from book depository, i cant remember how long it took to arrive but the service was okay.
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